Accessibility Statement for Global Lens Locations
Global Lens Locations is committed to ensuring digital accessibility for all users, including people with disabilities. We are continuously working to improve the accessibility of our website to provide an inclusive experience for everyone. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our Commitment to Accessibility
We believe that everyone should have equal access to information and services online. To ensure this, we are taking the following measures:
- Following WCAG Guidelines: We strive to adhere to the WCAG 2.1 Level AA guidelines, which provide a comprehensive set of recommendations for making web content more accessible.
- Regular Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues.
- Training: Our team receives ongoing training on accessibility best practices to ensure that we are equipped to create accessible content.
- User Feedback: We welcome feedback from users about their experience using our website. Your input helps us identify areas for improvement.
Accessibility Features
We have implemented several features to enhance the accessibility of our website:
- Alternative Text: All images and non-text content have alternative text descriptions to provide context for users who cannot see them. The decorative image on the home page illustrating a diverse film crew on location has an alt text that accurately describes its content, and has also been hidden from screen readers to prevent redundancy.
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
- Clear and Consistent Navigation: We have designed our navigation to be clear, consistent, and easy to use.
- Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make it easier for users with low vision to read the content.
- Resizable Text: Users can easily resize the text on our website using their browser settings.
- Screen Reader Compatibility: Our website is designed to be compatible with screen reader software, allowing users with visual impairments to access the content.
- Forms Accessibility: Our forms are designed to be accessible, with clear labels and instructions for each field.
Conformance Status
The Global Lens Locations website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Known Issues
Despite our best efforts, we are aware of the following potential accessibility issues on our website:
- Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide accessible alternatives.
- Some third-party plugins or widgets may not be fully accessible. We are evaluating these plugins and seeking accessible alternatives.
Accessibility Reporting
We are committed to ensuring the accessibility of our website and welcome your feedback. If you encounter any accessibility barriers while using our site, please let us know, and we will do our best to address them.
To report an accessibility issue, please contact us using one of the following methods:
- Email: [email protected]
- Phone: (323) 555-4444
- Mailing Address: Global Lens Locations, Accessibility Department, 555 Sunset Boulevard, Suite 200, Los Angeles, CA 90028
We aim to respond to accessibility inquiries within 5 business days.
Third-Party Content
Our website may contain content provided by third parties, such as embedded videos or social media feeds. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage users to contact the third-party providers directly if they encounter any accessibility issues with their content.
Browser Compatibility
This website is designed to be compatible with the following web browsers:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Apple Safari (latest version)
- Microsoft Edge (latest version)
We recommend using the latest version of your preferred browser for the best experience.
Technical Specifications
Accessibility of Global Lens Locations relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Distribution of this accessibility statement
This accessibility statement is distributed as follows:
- It is available on our website, linked from the footer of every page.
- It is provided to all new employees as part of their onboarding process.
- It is reviewed and updated at least annually.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers while using our site. You can contact us via:
- Email: [email protected]
- Phone: (323) 555-4444
- Mailing Address: Global Lens Locations, Accessibility Department, 555 Sunset Boulevard, Suite 200, Los Angeles, CA 90028
Formal complaints
If you have a formal complaint about the accessibility of our website, please submit it in writing to the Accessibility Department at the mailing address listed above. We will acknowledge receipt of your complaint within 5 business days and aim to provide a full response within 30 business days.
Enforcement procedure
If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant regulatory authority. In the United States, this may include the Department of Justice or the Federal Trade Commission.